This paper outlines an educational module that was created by several railway operators (SNCF and RATP) and by the railway industry to help solve the shortage of railway engineers with engineering systems approach. A “crisis day” is delivered as part of a one week training module. The scenario involves the derailment of a freight train transporting propane wagons. The goal of the exercise is, besides the practical application of theoretical knowledge about railway operation and traffic disruption operational management, to train students to improve their individual and group behavioural skills during stressful situations and to cope with media hype.
Crisis management exercise – Understanding stakes and adjustment in crisis management through a game (Paper)
