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Human Error Assessment in the Design of Signalling Control Centres (paper)

hong-kong

This paper describes a method for assessing the opportunities for human error in signalling centres using an approach based upon the established techniques of Task Analysis and Failure Modes Effects Analysis (FMEA). The method allows systematic identification of signaller errors in the future signalling operation, the derivation of consequences for safety or operational performance of the system, and the influence of different protection measures to be considered.

Year of Publications: 2010

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The assessment of behavioural/non-technical skills in the risk based FirstGroup competence management system (paper)

hong-kong

This paper describes The FirstGroup Competence Management System project and the implementation strategy across the FirstGroup rail companies in the UK. The assessment of competence generally focuses on technical skills and underpinning knowledge. The FirstGroup Competence Management System project has developed the current traditional approach by applying a significantly greater focus on the assessment of behavioural/non-technical skills within an assessment regime that is risk based, where the frequency and scope of the competence assessment is determined from the experience/risk profile of each person.

Year of Publications: 2010

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Where is the safety management system heading? A company wide approach to continuous improvement (paper)

hong-kong

Building on basic inherent risk concepts, the paper rethinks the fundamental elements that traditionally are part of a safety management system. This reflection leads to a generic safety management system model that makes a clear distinction between: a) Operational processes that create, produce and deliver the products and services that customers want, including the direct response to operational threat. b) Four management processes that together define how to accomplish tasks, how to evaluate and how to adapt them to an ever changing environment. c) Four support processes that, by underpinning both operational and management processes, are indispensable to run the business.

Year of Publications: 2010

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